Money Back Guarantee

We want you to feel comfortable trying Ugly Chews, which is why we offer a 7-day money back guarantee. Purchasing Ugly Chews is a completely risk-free experience.

Here’s how the guarantee works. You have 7 days from the time your order arrives to request a refund. You can do that by emailing us at info@uglychews.com. We ask for a few things from you in order to process your refund:

 1. The reason for your refund. We want to understand what went wrong. We know that not every dog will love every chew, and that’s okay. But your feedback helps us to improve.

2. Email us a picture of the chews you're asking for a refund for to info@uglychews.com

3. Return your chews, and as soon as we receive your returned package, we will issue a refund.

Based on 411 reviews
85%
(351)
4%
(15)
6%
(23)
2%
(8)
3%
(14)
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Hair-On Hide Rolls
Nicole (Fresno, US)
Dogs love them!

I think they’re great! But they do kind of stink…. It’s ok. It’s better than the bully sticks!

J
Hair-On Hide Rolls
J.K. (Brooklyn, US)
Rocko approves 🐾🐾🐾

We received our package today! Missing a chew in the bag, customer service was absolutely excellent! Emailed me back within mins! You have gained a customer for life! Here’s the baby Rocko with his! The other ones were busy napping, he had this 2x today and loves it, now he’s hording it in his crate lol!

T
Hair-On Hide Rolls
Traci Simmons
Absolutely love!

My boy absolutely loves these, he forgets to breathe when chewing on them :D

m
Hair-On Hide Rolls
michele h (Corona, US)
They’re a hit!!

Colt loves these chews. I think he could smell them and knew whatever was in the package was for him. It lasted about 15 minutes. I will for sure be buying them again!

E
Hair-On Hide Rolls
Elyse Spargo (Port Saint Lucie, US)
15 week old Malinios

Puppy enjoying it so far.

B
Hair-On Hide Rolls
BW (Belmont, US)
Great, but smaller then imagined

My dog looooves the large 12 inch hide chews. It's cheaper then the natural raw hides I got from Raw feeding miami, I just wish they were as thick as the ones I get from RDM, just cause my big boy has a very strong jaw and can go through one pretty fast. But still just bought more because my dog loves them!

S
Hair-On Hide Rolls
Sashasloan (Garden City, US)
Great healthy treats

My pups can't get enough of the chews. As soon as they pick up it's scent they are beyond excited. I love that they love them and they're good for them as well.

M
Ugly Chews Gift Card
Morgan Stansell (Tazewell, US)
Yum yum yum

The chew was absolutely delicious and lasted our corgi multiple chewing sessions. Definitely will be repurchasing!!

S
Hair-On Hide Rolls
Smith (Norman, US)
Great

Dogs love your chews- always fast delivery, products I can trust!

v
Hair-On Hide Rolls
veronica winford
The highlight of my dog’s day

There’s nothing more exciting for these guys than some new ugly chews! I have two big lab mixes who are super chewers, these last quite a few chew sessions, and I feel good about the benefits to their teeth and digestive systems! We are forever customers.

M
Ugly Chews Gift Card
Matilda and Lilah (Commack, US)
Ugly chews🥹

I think these are the best chews and my pups love them

T
Hair-On Hide Rolls
Taylor C (Clawson, US)
A clear favorite

My dog, a 10 months Kishu Ken, is a monster chewer that can't sit still long. But when an ugly chew comes out, even the thins, he is focused and chews for hours! We can probably get 4-6 hours of chew time from a single roll. And adding the hair to his diet seems to also be helping on the back end as well. Ugly chew are a favorite in this house for sure!

T
Hair-On Hide Rolls
Theresa Goonan (Decatur, US)
Yum

My dogs love them ❣️

L
Ugly Chews Gift Card
Lynette (Colorado Springs, US)
So far so good! The pups are loving these chews!

We started out with the Chips, Chunks, & Scraps to try, and the kiddos love! I'm impressed by how long even these smaller pieces take them to get through! <3

V
Hair-On Hide Rolls
Vicki Nibecker (Yucaipa, US)
My crew of five loves them!

These are long lasting, extremely satisfying, healthy chews for all the crew, from small to large, they can't get enough! I now have a subscription so we don't run out! The box is packed with care plus a really nice little note of thanks! Awesome company! I would give them ten stars 🤩

K
Hair-On Hide Rolls
K.B. (Atlanta, US)
Tasty Treat

My dog is a big chewer and destroys toys and chews easily but she has to work on these. I give them to her for 10-20 mins. She loves them. Have already recommended them to friends and will buy again

M
Hair-On Hide Rolls
Megan Thurmond (Artesia, US)
Puppy Paci

This is Gus, the 8 month old Anatolian Shepard and his paci. lol. Seriously the best! It has held up to all the giant puppy chewing and tossing and helps wear him down. He even falls asleep with it in his mouth then wakes up so happy it’s still there. 10/10 will purchase again!

A
Ugly Chews Gift Card
Amanda Pierce (Boston, US)
My pup is OBSESSED

Our 25 pound French bulldog is utterly obsessed with her ugly. Choose! I purchased the medium size and she LOVES them!!! To the point when we ask her to go outside and take a walk, which is her favorite thing, she will go and grab her chew and run around the house excitedly and then sit down and munch on it instead of going to the door. She has to have one of them around at all times, in the middle of the night I kicked it off the bed and she woke up, jumped off the bed to get it, and bring it back to the bed, just to have it next to her 🤣 For the chewing part, five + stars! She is a super aggressive chewer and these babies are going to last! Usually at this point she would’ve completely destroyed or eaten the entire thing but she’s barely made a dent so definitely worth the money. I can’t say enough good things about these choose. absolutely love this company, a customer we will forever be!!

M
Chips, Chunks, & Scraps
Mary Mackenzie (Johnston City, US)
My dogs love these!

I have 5 border collies and I love these chews, because I can choose an appropriate size for each one. The older dogs prefer smaller/thinner and the young ones like the larger ones.

E
Hair-On Hide Rolls
Emma (Philadelphia, US)
Has become her favourite chew

I'm always on the lookout for different chews for my 1 year old 60 lb pit and I've had my eye on these for a while. I got a pack of the large rolls and and they were an instant hit! I give her yak cheese, antlers, collagen chews, and bully sticks on rotation and other than the bully sticks she usually carries the chew around for a while before she settles to eat it but as soon as I handed it to her she started chewing right away so I think that's a resounding endorsement! I did read the instructions about only letting her chew for 20 minutes and letting it harden back up again which is what I do for her collagen rolls and they will last her a couple of sessions. Considering 20 minutes is how long a regular bully stick lasts with her and she'll eat it all, I don't mind doing a little extra work for something that will last me a few more times.

K
Hair-On Hide Rolls
Karsten McKnight (Duxbury, US)
Great stimulation

My pup LOVES her bones! She is a huge fan of the fur on these. She's always hiding it for later 😅

l
Hair-On Hide Rolls
loriestaub@gmail.com (Williamstown, US)
Great chews

My dogs absolutely love these chews

B
Hair-On Hide Rolls
BlackDog Corso (Louisville, US)
Ugly but lovable

Ok so first-- yes they're ugly but after your dog chews on the ends, they won't look any different than any other rawhide. There's no smell whatsoever, even after they've been chewed. There are four dogs in the house and all of them loved them. The Yorkie claimed all the scraps and did her worst with what teeth she has left. Another has a sick tummy all the time and the roughage on the chews worked better than the fiber supplements I've been giving him. We'll definitely re-purchase soon.

T
Hair-On Hide Rolls
Tricia (Chicago, US)
High energy/AGGRESSIVE chewers!!

I have 2 GSPs(high energy, can’t stop won’t stop) and the only thing I’ve found that lasts them more than 20 minutes is a hard to find ostrich bone, then one day they decided to say “challenge accepted” and beat that record lol. First day I opened the box for the Hair on Hide rolls they sniffed and sniffed and then fought over them! I took them away after 30 mins since they have sensitive tummies and my youngest was halfway done. Took them out the next day and even if my youngest is the only one that LOVES them every time it’s worth it!! I appreciate Uglychews for the zero waste, natural content, and the time it takes for my INSANELY aggressive chewers to gnaw on these! Keep in mind I work and train with my babies multiple times a day (short increments) so a pup that doesn’t get a lot of exercise/attention/enrichment might go through them a bit faster. But my pups could be the poster children for our local natural petstore and they actually look to me for recommendations 🤣

C
Chips, Chunks, & Scraps
Cassidy (Detroit, US)
My pibbles FAVORITE treats!!!

My pup loves the hide rolls for a longer-lasting enrichment chew so I wanted to give the chips a try. She absolutely goes crazy for the chips and they make a perfect snack sized treat for special occasions. I love supporting family-owned businesses and when a shipping problem occurred with my order they were so kind and helpful in getting my package to me. This is one of my favorite shops and I highly recommend giving them a try!

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