Privacy Policy

1. Introduction

Ugly Chews ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website www.uglychews.com or interact with us through other means.

2. Information We Collect

• Personal Information: When you place an order, subscribe to our newsletter, or contact us, we may collect personal details such as your name, email address, shipping address, and payment information.

• Non-Personal Information: We may collect non-identifiable information like browser type, operating system, and website usage data to improve our services.

3. Use of Information

We use the collected information to:

• Process transactions and fulfill orders.

• Send periodic emails regarding your order or other products and services.

• Improve our website and customer service.

4. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except to trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential.

5. Cookies

Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our site.

6. User-Generated Content and Media Use

By tagging @uglychews or using hashtags such as #UglyChews, #BetterThanRawhide, or any campaign-specific tags promoted by Ugly Chews, you grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content (including your social media handle, name, profile picture, and any accompanying captions or comments) in any form, media, or technology—whether now known or developed in the future.

This includes, but is not limited to:

• Our website (uglychews.com)

• Email marketing

• Social media posts and ads

• Digital and print advertising

• Packaging and promotional materials

By sharing this content, you represent and warrant that:

• You own the content or have permission to share it.

• You are at least 18 years old or have parent/guardian permission.

• The content does not violate the rights of any third party.

If you'd like us to stop using a photo or video you’ve shared, please email us at info@uglychews.com with a link or screenshot, and we’ll remove it from our active marketing materials where reasonably possible.

7. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

8. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies.

9. Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

10. Contacting Us

If there are any questions regarding this Privacy Policy, you may contact us using the information below:

Ugly Chews
470 Elk Drive
Bear River, Wyoming 82930
Email: info@uglychews.com
Phone: (307) 761-2145