Our Process

How Our Natural Dog Chews Are Made

We want to be completely transparent about every step your ugly chew takes. This page is for the true researcher that wants to know everything we do, why we do it, and what it means for your pet.

It All Starts With Local Ranchers, Butchers and Cows

At the moment all of our products are beef, primarily because Wyoming, Utah and Idaho have a lot of cows.

At the moment all of our products are beef, primarily because Wyoming, Utah and Idaho have a lot of cows. Most of our cows are raised on small family farms in Wyoming, Utah and Idaho. No factory farms here. The meat from these cows goes to local restaurants and family freezers. We’ve partnered with multiple butchers to take the hides, ears, and trachea to make dog chews. We pick them up each day to make sure that they stay fresh, and transport them to our facility.

Cleaning Them Up

Some other dog chew manufacturers keep their hides fresh by soaking them in salt or lime or bleach.

We always knew that wasn’t what we wanted to be. We want to keep our chews as clean and natural as possible, which is why we take them immediately from the butcher to cleaning. There are two important parts of the cleaning process: washing and fleshing. Fleshing is the removal of excess fat and meat from the hide. One reason we flesh the hides is for caloric impact. If we left meat and fat on the hides, they could easily be several hundred calories each, which makes them incredibly unhealthy for a simple chew. The main reason is because both meat and fat will spoil and go rancid without some form of preservative, and we don’t want your dog to get sick. Washing, is of course used to clean the hides. These are cows that graze mountain pastures, so their hides often carry dirt, grass, leaves, manure, etc that needs thoroughly washed.

We don’t use any chemicals or soaps in our washing or fleshing. We just use water at various pressures and angles for a long time to make sure the hides are left fresh and clean, ready to be transformed into chews.

Cutting, Forming, and Drying

Once the hides are all clean, they are hand cut (using a knife!) into approximately 4, 8, and 12 inch strips. Technically we cut them a little longer than that to account for the size they lose when they dry.

Then they are rolled and put out onto racks in the direct sunlight to dry. This step is super important, because we want to keep our dog chews additive and chemical free. But we also don’t want your dog to get salmonella or E.coli or some other nasty bacteria. Luckily, studies have shown that direct exposure to the UV radiation in sunlight kills these bacteria. Each chew spends at least three days in direct sunlight, being rotated to make sure the entire chew is disinfected and dried. While this process is time-consuming, it allows us to create an all-natural chew without any chemicals, additives, or preservatives, while still providing a near infinite shelf-life to the final product.

To store they are kept in a cool/dry drying room.

Delivering Them To You!

This was a remarkably difficult challenge for us to overcome. We wanted to be able to ship chews to every state, but this whole thing started because we wanted to save good hides from the landfill.

It didn’t make much sense to save the hides from being wasted just end up wasting a bunch of plastic, styrofoam, and cardboard instead. We wanted to keep our commitment to being a zero-waste, natural option. Luckily, we were able to find a package supplier that provides biodegradable, compostable packaging. The packaging you receive will be pretty simple. It won’t be filled with a bunch of promotional flyers or packing material. Just a big pile of dog chews.

We’re pretty proud of this, because pet treat regulations make it surprisingly difficult to do. But regardless of how you feel about politics or climate change or environmentalism, I think we can all agree that dumping a little less plastic in the oceans is a win for everyone. We like dogs, but we like sea turtles too.

10/10 Customer Service and EXCELLENT quality

For my pup’s first box, we tried the chips and chunks sample pack. My Labrador loves these chews. They safe for him while he is teething, and they don’t make a mess. The CEO personally checked on my item when I had a shipping issue. You just don’t see products and customer service like this anymore. Please try the product, you won’t regret it.

My dog is obsessed with these!

I have a 60lb Dalmatian mix that loves to chew. He would finish the large chew in a single sitting if I let him, which would take between 1.5 and 3 hours depending on the chew. He is an intense chewer. I break it up into smaller chunks of time so it lasts longer. He follows me from room to room with his chew.
I have a subscription for the large chews, and he gets pretty excited when they arrive. This month, he found the package in the mail!

Love what you guys are doing!

Excellent quality, my dogs love them. Customer service is top notch.

Dog Loves These!

I gave one of these to my 7-mo old puppy right out of the package, and she took it immediately and worked on it for the better part of the morning. She loves a good chew, but these have a special power over her.

Absolutely Love

My dog Loves ugly chews so much!!
they’re definitely ugly, but keep my little land shark busy, Will definitely keep on buying these

Success!!

Sully is loving his ugly chew. The medium is huge and I can imagine it will last him a very long time. Took him a couple minutes to realize this ugly thing was for him to chew!! I knew it was going to be ugly but opening the package still shocked me! Much less stinky than a bully stick and longer lasting. Will be purchasing again!!

Well, he’s addicted

These chews should come with a dependency warning. Our Australian Shepherd 11mo puppy destroys everything. He LOVES these chews. Takes them to a private place and worships the chew until it’s gone… hours. He will NOT play fetch with it - see video

Great chews

These are some great chews for all size dogs
My bully normally eat all bully sticks
Or other chews super fast .. Ugly chews have lasted much much longer , days now !! Most try !!

Scrap sampler

There was no variation in the product received (no chunks/chips) but my boys really liked the scraps. I was a bit concerned about them eating the hair but they had no troubles. Good deal of product for the money.

Dogs love these!

I really like the hair on rolls. I have gotten others that are extremely hairy on the outside, and have sometimes upset one dog's stomach- these are great! And they don't leave hair around either! My 2 dogs get a "chew" after each meal for 10minutes so they last a long time, and that satisfies them.

A hit with the terriers!

My entire crew of Jack Russell Terriers absolutely loves their Ugly Chews! from 12 years old down to 8 months old...all 6 are excited when it is unboxing day here. Even with my heavy chewers, these last a good long time. I love that no chemicals are used on them, they are locally sourced, and they are a quality product from a small business. Wins all the way around!

Amazing

My dogs love chewing on these rawhides and they last for days!!

Our experience with ugly chews

Our dog loves ugly chews. I think they help keeping his teeth clean as he ages. My wife won’t touch them and hates the smell, but she appreciates how much our dog enjoys them. Very satisfied with this product.

Puppy loves them!

My Shiba Inu puppy is super picky when it comes to chews, but she seems to really enjoy these! I received a sample pack of chips, chunks, and scraps and she loves them! It also came with way more pieces that I had expected for such a great price! It feels super great to support a small business as well. Thank you for making such great chews that my pup enjoys!

Awesome Collar

I bought the Turquoise and Grey collar for my American Bully nearly one year ago and even with daily wear it still looks new. Quality is excellent.

So smelly but so good!

My dogs LOVED these. They are both super chewer pitties and these were awesome for them. As they get all slobbery, the smell is awful but normal and my dog’s love stinky things so it was all good. I just moved them out onto the porch for chewing sessions. Will be ordering more! Thanks!

George loves them!

My 8 month old is happily chewing his ugly chew as I write this. I’ll be ordering more!

Love the chips

The chips and pieces are perfect for my little dogs.

Best chews!

My retriever loves the hair on rolls! The shipping was quick, they fit perfectly into his JW ball & chew-holders, they also last for days! Definitely some of my favorite chews to give!

Not a good purchase for my crew

I wanted to like these- I bought the largest rolls as well as a few other varieties for my pack of dogs who range from 10-50lbs. I over-estimated how tough these were after reading other reviews- my two middle-aged bigger dogs ate the entire rolls within 20 minutes. Thankfully they digested them ok, but not an experience I anticipated nor was happy about. My smaller dogs found the pieces too thick to chew on so they lost interest quickly. Now I have a bunch of pieces that are too dangerous for my big dogs and my small dogs won’t touch. I regret purchasing such a large order. Lesson learned for me.

These are probably most suitable for gentle big dog chewers or strong smaller dogs.

My senior dog loves these!

I have an 11 year old American pitbull terrier. We used to get him cow hide when he was younger and he loved it, but the person we got it from stopped selling it. I recently saw an ad on Instagram for these and decided to try it. My dog literally expects his chew after dinner every evening. We give it to him for about 30 min - 1hr.
We got the large and one crew last him about 1 month (he has 4 missing molars on one side). Once the hide gets soft, its very easy for him to chew. We recently got the thin chews and those ones will not last as long, but he loves them all the same. Make sure to let them dry between chewing so they last longer.

Aussie-tastic!

My working bred Aussies enjoy down time in the evenings and Ugly Chews are a huge hit!

I found it in the mailbox

My dog loves it ,!

Hair on hide

Our lab LOVES the hair-on-hide rolls. He is a big chewer and the rolls provide comfort and eliminate his need to chew.

My four dogs love the scraps!

I tried these scraps because the dogs already love the full size chews - and these were a hit! They were a variety of sizes and each one was finished with zest!